Shipping policy

  • Order Processing Time: All orders are processed within [X–X] business days. Orders are not shipped or delivered on weekends or holidays.
  • Domestic Shipping Rates & Estimates:
    • Standard Shipping: [Cost/Free over $X] — Estimated delivery: [3–7] business days.
    • Expedited Shipping: [Cost] — Estimated delivery: [1–2] business days.
  • International Shipping: We offer international shipping to [List Countries/Regions]. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Store Name] is not responsible for these charges if they are applied.
  • How do I check the status of my order?: When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
  • Shipping to P.O. boxes: [Specify if you ship to P.O. boxes or if there are restrictions].
  • Refunds, Returns, and Exchanges: We accept returns up to [X] days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.
  • Damages: If your order arrives damaged in any way, please email us as soon as possible at [Support Email Address] with your order number and a photo of the item’s condition.